• Welcome
  • Shownotes
  • About Mark
  • Schedule A Call
  • Live Online LinkedIn Training
  • Contact

Ask me a question

mark@linkedinformed.com
LinkedInformed Podcast
  • Welcome
  • Shownotes
  • About Mark
  • Schedule A Call
  • Live Online LinkedIn Training
  • Contact

Working for LinkedIn Support

Home Interviews Working for LinkedIn Support

Working for LinkedIn Support

May 2, 2020 | Interviews |

Hello and welcome to another episode.

This week I chat with Jenae Kaska who gives us a fascinating insight into what it’s like to work for LinkedIn and specifically on the team that ran the @LinkedInHelp Twitter account…enjoy!

Jenae currently works for SmartRecruiters but previously spent nearly 10 years at the Omaha office of LinkedIn.

We cover a lot of ground from the company culture, employee engagement, the structure of the support function, and why certain parts are outsourced, to the most common questions and the most difficult ones. We touched on LinkedIn groups, user agreement violations, improvement suggestions, and finally the future direction under the new CEO.

Tags: groupsLinkedIn help
3
Share

You also might be interested in

New Groups Design Wishlist

New Groups Design Wishlist

Sep 1, 2018

Welcome to episode 222. I hope you find this episode[...]

The Best Company Pages?

The Best Company Pages?

Sep 15, 2018

Welcome to episode 224, this week I want to mainly[...]

Is it time to reconsider Groups?

Dec 12, 2020

Welcome to another LinkedInformed. I was all set to cover[...]

Recent episodes

  • Is it time for a connections cull?
  • Looking back at 2020
  • 2021 Predictions
  • Is it time to reconsider Groups?
  • Video & Content with David Kilkelly

Archives

Categories

  • advertising (12)
  • algorithms (40)
  • Business – null (1)
  • company pages (23)
  • Connections (22)
  • content marketing (53)
  • employee advocacy (3)
  • engagement (24)
  • Extensions (9)
  • Faults and issues (7)
  • Financial results (5)
  • Groups (16)
  • hashtags (5)
  • international (4)
  • Interviews (7)
  • Invitations (7)
  • Jobs (7)
  • LinkedIn Stories (1)
  • media (4)
  • members (7)
  • Messaging (14)
  • mobile (13)
  • New Features (62)
  • News (51)
  • Posts (Status updates) (66)
  • Premium accounts (9)
  • profiles (25)
  • Published posts (Articles) (16)
  • research (3)
  • Reviews (4)
  • ROI (2)
  • Rumours (13)
  • Sales Navigator (21)
  • Searching (20)
  • settings (5)
  • slideshare (3)
  • social media psychology (14)
  • social selling (22)
  • Uncategorized (126)
  • Video (29)
  • Youth (3)

Contact Us

We're currently offline. Send us an email and we'll get back to you, asap.

Send Message

Recent Comments

  • Steve Nicholls on Your ‘New Design’ Questions Answered
  • Steve Nicholls on The LinkedIn Love Story
  • The LinkedIn Love Story – LinkedInformed Podcast on The LinkedIn Paradox The Hunter vs The Hunted
  • The LinkedIn Love Story – LinkedInformed Podcast on LinkedIn’s New Desktop Design
  • mark@etn-training.co.uk on The Largest Redesign Ever!

© 2021 · Your Website. Theme by HB-Themes.

Prev Next